Return Policy

Effective Date: January 15, 2024

 

ynVISION (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information when you visit our website, use our services, or interact with us.

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1. SONOS Return Policy
- 14 Day Return and Exchange Policy. Returns and Exchanges must be initiated within 14 days of product pick up.
- 15% Restocking Fee for opened product.
- Customer needs to bring item back to our retail store for a return.  The only way to purchase is via pickup or local delivery from our store.  The local delivery will only be available to customers with very close proximity to the store.  We do not ship Sonos products out of state.  If you do not see local delivery as an option when checking out, it is not available to you.
- Opened items must be returned in like new condition free from physical defects with all accessories, documentation, and original box in order for a refund to be processed.

- Defective items can be returned for a full refund, even if opened.  Defective items can also be exchanged.

- Refunds take around 3 business days to process.

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2. ynVISION TV Brackets, Speaker Floor Stands, and other ynVISION Branded Products

- all purchases made via Amazon, Walmart and eBay will need to be returned to their respected vendors

- we currently do not sell any of our branded products on our website

 

3. Changes to This Return Policy

We may update this return policy from time to time. We will notify you of any changes by posting the new Return Policy on our website and updating the effective date.

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4. Contact Us

If you have any questions regarding our return policy, please contact us at:

ynVISION

311 Millburn Ave,

Millburn, NJ 07041

Email: info@ynvision.design
Phone: (973) 232-5281